Cancellation Policy
How can I cancel out of a class?
In order to cancel out of your class(es), the cancellation form box is required.
All cancellations must be submitted before the third Tuesday of the month. No exceptions. You are responsible for any fees charged prior to your notice, and you are welcome to attend your class(es) until the end of the month that you have been charged for.
Can I switch classes instead of cancelling?
Our classes at ENCORE are progressive and built on the previous weeks' lessons and skills. When asking to switch classes, please send us an email, including which class you are leaving and wanting to register for; we will begin our instructor approval processes.
No one is allowed to switch (recital) classes during the Sept - May season, after January 10th (unless by instructor approval) as classes are focused on choreography, formations and costumes for recital.
What happens if ENCORE cancels a class?
ENCORE reserves the right to cancel and/or combine classes in the schedule depending on demand and registration. If ENCORE cancels a class and we cannot find a comparable class for your student, the adjusted tuition will be refunded.